This Privacy Policy explains how we collect, use and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Introduction
George and Albion Pty Ltd ABN 82 660 531 644 ("we", "us", "our") operates MyBrokerBase. By using the platform, you consent to the collection and use of information as described in this policy.
2. Information We Collect
Information you provide
- Name and email address (account registration)
- Payment information (processed by third-party providers — we do not store card details)
- Business information (brokerage name, licence details if provided)
- Client and deal data you input into the platform
Information collected automatically
- Login timestamps and session data
- Browser type and device information
- IP address
- Usage patterns for improving the platform
3. How We Use Your Information
- Provide, maintain and improve the platform
- Process payments and manage your subscription
- Send service-related communications
- Respond to support enquiries
- Comply with legal obligations
- Send marketing communications (only with your consent — opt out at any time)
4. Data Storage and Security
Your data is stored using Supabase, a third-party cloud infrastructure provider. Data may be processed and stored on servers located outside Australia. We take reasonable steps to ensure appropriate data protection standards apply.
Security measures include:
- Encrypted data transmission (HTTPS/TLS)
- Access controls and authentication
- Regular security reviews
- Supabase row-level security policies
No method of electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
5. Disclosure of Your Information
We do not sell, trade or rent your personal information. We may disclose your information to:
- Supabase (data storage and authentication infrastructure)
- Payment processors (for billing purposes only)
- Law enforcement or regulatory bodies where required by law
- Professional advisers under confidentiality obligations
We will not disclose your client data to any third party without your express consent.
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, contact us at hello@mybrokerbase.com. We will respond within 30 days.
7. Data Retention
- Data is retained for as long as your subscription is active
- You may request a data export within 30 days of termination
- Account data will be permanently deleted within 90 days of termination
- Backups may retain data for up to 180 days after deletion
8. Cookies
Our platform uses session cookies necessary for authentication and functionality only. We do not use tracking cookies for advertising purposes.
9. Children's Privacy
The platform is intended for use by business professionals. We do not knowingly collect personal information from individuals under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by prominent notice on the platform.
11. Complaints
If you believe we have breached your privacy rights, please contact us first at hello@mybrokerbase.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.
12. Contact
- Email: hello@mybrokerbase.com
- Company: George and Albion Pty Ltd
- ABN: 82 660 531 644
This document was last updated on 10 May 2026. For questions contact hello@mybrokerbase.com.